What is this error?
The PunchOut method we use at ItemGrabber to connect our customers with our partners allows you to browse and select offered products as defined by our contractual relationship. This error occurs when you add an item to your cart without following the punchout process.
How can I avoid/prevent this error?
To avoid this click the 'Place Order' button at the top of your screen. You will be re-directed to the welcome page you first see when you log in. Once there click on one of the links under our 'Available Trading Partners'. You will be re-directed to that partner where you can search for and add items to your cart.
I am currently experiencing this error, what can I do?
If you are currently experiencing this issue, you can fix it with the following methods:
- Click the 'Punchout' button at the bottom of this popup. You will be re-directed to our partner where you can search for and add items to your cart.
- Remove the item from your cart (note it will be priced at $999,999). This will automatically fix the issue.
- If you are continuously experiencing this issue and cannot proceed please call our customer service at 888-484-4426 or email us at [email protected]
